Whilst you may have ridden a non-electric bicycle your whole life, you may be new to electric bikes, or 'e-bikes'. There is now a huge range of e-bikes available in Australia, all differing by their intended use, the mechanical and electrical components they are built with, as well as their retail price. This guide aims to provide a comprehensive overview of e-bike technology and help you decide which bike might be right for you.

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Part one of this guide covered the basics of e-bikes and is an essential starting point before researching bike options. Part two of this guide covers more detailed information about the technology behind e-bikes, ownership, maintenance and servicing, Australian regulations, as well as other frequently asked questions.

Part two - The details

Types of motors 

There are two types of e-bike motor:

Hub motors:

• Built into either the front or rear wheel. Propel the bike by delivering power directly to the wheel (via the central hub). 
  
  
• Used on the first e-bikes commercially available, but are still used today, particularly on lower-priced e-bikes or bikes not suited to a mid-drive motor.
  
  
• Deliver power in such a way that you may feel like the bike is being pushed from behind (rear hub motor) or pulled from the front (front hub motor). Whether this sensation is an issue for the rider is a personal preference.
  
  
• Power delivered remains constant for each power mode you select, regardless of how fast you are pedalling or how much effort you are putting in.
  
  
• Generally do not require maintenance and are relatively long-lasting.

Mid-drive motors

• Attached to the bottom of the bike frame, near the pedals. Directly drive the bike chain via a gear.
  
  
• A more recent technology used on mid-range and premium e-bikes, with components often made by reputable manufacturers such as Bosch and Shimano.
  
  
• Power delivery feels much smoother for the rider, as it is delivered close to the pedalling legs of the rider and the bike’s centre of gravity. Power delivery also increases with the amount of effort the rider puts in. Overall, these e-bikes feel closer to riding a non-electric bike.
  
  
• May accelerate wear of the bike chain and gears, but this is minimised by intelligent control systems that temporarily reduce motor power when shifting gears (similar to a car clutch).
  
  
• Often result in the bike having a cleaner look, as neither of the wheels has a motor built into it and most of the electrical cabling is hidden inside the bike frame
  

Power and torque

Motor power and torque are often confused, but understanding the difference between them will help you make a decision about the right e-bike for your needs.

Technically, power is the rate at which electrical energy from the battery and controller is converted to mechanical energy in the motor. Torque is the rotational force that a motor applies for a given amount of power provided to it. So what does this mean for e-bikes?

For two e-bikes on a flat road applying the same torque, but different maximum power, the higher power e-bike will be faster and get you from A to B in less time. For two e-bikes putting out the same power but different torque, the higher torque e-bike will be able to climb a steeper hill or pull more weight, as it is able to apply more force. By analogy, a high torque e-bike is like a tractor, whereas a high power e-bike is like a sports car.

E-bike manufacturers rate their motors to specific levels of maximum power and torque in order to comply with local e-bike laws, but also to ensure that motors don’t overheat and malfunction. In Australia, road legal e-bikes are required to be designed such that they put out a maximum of 250 W of power continuously, which usually means for extended periods greater than a few seconds. In reality, e-bike motors might put out up to around W of peak power for short periods (a few seconds) when taking off or suddenly hitting a steep hill. Nonetheless, because e-bikes in Australia are limited to 250 W of continuous power, they can be easily compared based on torque. 

Torque is measured in units of Newton-metres (Nm). As a guide, low torque motors are rated to a maximum of around 40 Nm, whereas high torque motors are rated up to 85 Nm. Low torque motors are smaller, lighter and generally less expensive, so are found on either lower-priced e-bikes or road e-bikes designed to be lightweight. High torque motors are often found on cargo and mountain e-bikes, where hauling weight and climbing hills is often required. High torque motors are often larger, heavier and more expensive. They will also drain a battery faster, so these bikes are often equipped with larger batteries to compensate. 

Batteries

E-bike batteries use lithium-ion technology similar to that found in mobile phones, laptops and electric cars. The battery is either mounted on the bike frame or rear rack, or smoothly integrated into the bike frame.

E-bike batteries are made up of a number of small battery cells, each about the size of a standard AA battery, connected together to form a larger battery. Cells in good e-bike batteries are often made by well-known electronics manufacturers including Panasonic, LG and Samsung.

The ‘brain’ of the battery is the Battery Management System (BMS) – an electronic circuit board that makes sure each cell in the battery is not overheating, being excessively charged or discharged, or carrying too much electrical current.

The ‘size’ of a battery refers to its electrical storage capacity, measured in units of either watt-hours (Wh) or amp-hours (Ah). E-bike batteries are typically in the range of 10-20 Ah, or about 400-600 Wh. Most are designed to provide 36 volts when fully charged. The range that a battery can power an e-bike for depends a lot on the weight of the rider, bike and cargo, as well as the level of power assistance used by the rider. Most e-bikes have a range of 30-150 km depending on these factors. Riding on the highest power assist level in a hilly area might get you closer to 30 km of range, whereas riding on the lowest level in a flat area might allow you to reach over 100 km of range. Some e-bikes fitted with two Bosch batteries may provide over 200 km of assistance!

Charging an e-bike battery takes about 2-6 hours, which means a full charge can easily be achieved overnight or during a work day. Actual charge times depend on the type of charger used (standard or fast charge) and the size of the battery. Batteries are locked to the bike for security, but can be easily removed by the rider to allow charging when the bike is stored away from a powerpoint.

Batteries generally last between 3-5 years, or about  complete charge and discharge cycles. By this point, they have usually lost about 40% of their usable storage capacity or start to experience other issues, such as rapid decline in power whilst riding. Battery degradation occurs naturally over time due to irreversible changes to the chemical components of the battery cells. Buying an e-bike with a battery that can handle about 40% more than your normal ride distance ensures that you will never have to drain the battery, and it will still be able to provide the range you need as it loses capacity with age.

Batteries last longer if they are handled with care, used regularly instead of stored for long periods (on the order of several months), kept away from extreme hot or cold, not kept for too long fully charged with the charger plugged in, and not allowed to completely drain. The ideal state to keep a battery is around 20-80% charge (determined from charge display on the battery or handlebars), which means using the bike shortly after fully charging and avoiding completely draining the battery. 

E-bike conversions

A non-electric bike can be converted to an e-bike using either a hub motor or mid-drive conversion kit. These were used widely when the price of off-the-shelf e-bikes was much higher than today. Off-the-shelf e-bikes are now much more affordable, so converting a non-electric bike to an e-bike is not necessarily a more cost-effective option. Nonetheless, there may be situations where an e-bike conversion is suitable, including if the bike to be converted is rare or has sentimental value, you enjoy a DIY project, or you would like a particular motor or battery size for your bike. Glow Worm Electric Bikes can supply and install Bafang e-bike conversion kits. 

E-bike tuning

What is tuning?

Electric bike tuning, also known as delimiting, is the process of removing the speed limit on your e-bike. By law, e-bikes in Australia with a 250W motor must be speed limited to 25 km/h. This is accomplished by controller software which causes the motor to cut out once the bike reaches 25 km/h. The e-bike system (including display and lights) stays on at this speed, meaning you don’t have to turn it back on again. The speed limit on e-bikes varies by country, for example, in New Zealand it is 32 km/h.

Tuning is the process of overriding these speed limit settings to allow the bike to operate at its maximum possible speed. Depending on the motor, some e-bikes can reach about 50 km/h without speed limiting. 

Tuning an e-bike can be achieved by using third party hardware and software which trick the bike controller into allowing the bike to go faster.

Why you shouldn’t tune your e-bike

First and foremost, tuning is against the law. 250W e-bikes which provide motor assistance past 25 km/h are considered unregistered vehicles. Using them on roads, footpaths and bike paths is a breach of the law. If you are caught, you risk fines, demerit points and other penalties.

Second, you will not be able to take out or make a claim on a property or third-party insurance policy. If you have an accident and it is determined that the bike has been tuned, any insurance policy that you do have will be considered void. If you or someone else is injured, then the liability is on you and the costs could be crippling.

Third, some e-bike manufacturers include settings that place the bike into a ‘limp mode’ if tuning is detected, where the motor only operates at very low power. Failing to remove the tuning device or setting may even result in the e-bike being permanently disabled by the controller software.

Finally, tuning or servicing already tuned e-bikes may be in breach of a bike retailer’s agreement with the bike manufacturer. Therefore, it may be difficult to have your bike serviced or repaired if you choose to tune it.

Nonetheless, it is still legal to ride a legally compliant e-bike above 25 km/h, so long as the motor stops providing power once the bike reaches 25 km/h (meaning the rider continues pedalling to get it over 25 km/h) and the bike is being ridden on a section of road where the speed limit is over 25 km/h. An e-bike can often be ridden up to about 35 km/h with the motor on a high power mode and the rider pedalling hard, and/or riding down a hill. Even though the motor does not provide power above 25 km/h, the e-bike system stays on (including the display and lights), and the motor will again provide power once the speed drops below 25 km/h.

Why we don’t do it

For the reasons mentioned above, Glow Worm Electric Bikes strongly recommend that you do not attempt to tune your e-bike and will not assist you to do so. Our workshop is also unable to work on e-bikes that have been tuned in any way. The liability and risk to your safety and our business is simply too high.

Owning an e-bike 

Maintenance and servicing

Like any bicycle, e-bikes require regular maintenance by the rider and servicing by a professional bicycle mechanic.

Regular bike maintenance is as simple as A-B-C!

• Air: keep the tyres inflated. Inflate to within the recommended pressure range written on the side of the tyre (look for the ‘PSI’ or ‘kPa’ numbers), preferably towards the maximum limit. Use a bike pump with a pressure gauge or the pump at your local petrol (an adapter is required for skinny Presta valves). Properly inflated tyres are far less likely to puncture and will make your ride faster!

• Brakes: feel, hear and watch your brake performance.Book your bike in for a brake service if (a) your brakes start to feel soft instead of firm, (b) you have to pull the levers all the way to the handlebar, (c) they make a squealing or rubbing noise, (d) your brake pads are thinner than two business cards and/or (d) your bike takes too long to stop. Replacement of the pads and servicing of hydraulic brake systems may be required. Well maintained brakes can save your life!

• Chain: clean and lubricate your chain. Consider wiping your chain with a rag at the end of your commuting week and after riding in the rain. Clean and lubricate your chain with a purpose-made bike chain lubricant about every 100 km (for example, every 2 weeks for a 10 km weekday round-trip to work). Keep the rag and lubricant next to where you store your bike to make this easy. Caring for your chain will make it last longer, perform better and save you money by delaying its replacement and replacement of other components.

We recommend that a regularly used e-bike be fully serviced at least annually by a professional mechanic. This service will include a comprehensive bike inspection and clean, adjustment, repair and lubrication of parts, replacement of worn parts, testing of electrical systems, safety check and test ride.

An e-bike should be booked in for a service sooner if you are experiencing specific issues such as electrical problems, weak braking or braking noise, difficulties changing gears or repeat tyre punctures.  

Battery care

Your e-bike battery is one of the most important psarts of your e-bike, but it requires special attention to keep it working well for several years. Follow these simple guidelines:

• All lithium-ion batteries contain chemical components that, under some circumstances, can pose a fire risk. Charge your battery in an uncluttered, dry, well-ventilated area away from flammable materials and direct sunlight. Ensure your smoke alarms are in good working order.
  
  
• Minimise the time that your battery is fully charged, as this is when it is most ‘stressed’. This can be done by charging every few days if you can get by without charging every day or by using a powerpoint timer so your battery is not left charging any longer than necessary.
  
  
• Your battery will last longer if you avoid regularly letting it get below 20% charge or above 80% charge for long periods. As above, it’s OK to fully charge a battery if you are using it soon after.
  
  
• Keep your battery charged at no more than 80% if you are not using the bike for a month or more. If you are not going to use your bike for a period of more than a year, consider selling it or lending it to a friend to use, as batteries don’t like to rest for too long! Regular riding is the best way to ensure your battery stays in great condition.

Security

E-bikes are generally more expensive than equivalent non-electric bikes and are often the target of theft. It is important that an e-bike stored outside of your home is secured to a bike rack or immovable post using a strong bike lock. A solid steel U-lock or folding lock is preferable. Some e-bikes also have a rear wheel lock, which prevents the bike from being rolled away. A steel chain lock can also be plugged into wheel locks and looped around an immovable post for maximum security. 

In addition to a good lock, it is best to leave an unattended e-bike in an area that has a lot of pedestrian traffic and is within sight of CCTV cameras (e.g. outside a train station or retail building) to dissuade potential thieves. 

Insurance

It is a good idea to take out an insurance policy with your e-bike to cover theft, malicious damage and accidental damage. If you have home and contents insurance, check with your insurance provider to see if there is an option to add ‘portable cover’ for your bike when it is away from your home. Policies exist that also provide third-party coverage, e.g. if you accidentally run into a car or injure a road user. There are now several insurers who offer property and third-party policies tailored for cyclists.

E-bike laws in Australia

New South Wales requirements

The following information has been sourced from Transport for NSW Centre for Road Safety:

On 1 July , the Australian Government updated the requirements for permitted e-bikes. These changes include: 

• Introducing a weight limit and seat requirements for power-assisted pedal cycles and clarifying that these bikes cannot be solely propelled by the motor
  
• Replacing the term ‘pedalec’ with electronically power-assisted cycle and replacing the requirement to conform to the requirements of European Standard EN : or EN :+A1:: ‘Cycles – Electrically power assisted cycles – EPAC Bicycles' with requirements around when the power output reduces and cuts out.

What are the e-bike requirements? 

There are two types of permitted e-bikes: 

• Power-assisted pedal cycles
• Electrically power-assisted cycles.

These must be designed to be propelled primarily by the rider – they cannot be propelled exclusively by the motor. The motor is intended to help the rider, such as when going uphill or riding into a headwind.

Power-assisted pedal cycles

A power-assisted pedal cycle: 

• Has one or more motors attached with a combined maximum power output of 200 watts
• Cannot be propelled exclusively by the motor/s
• Weighs less than 50 kg (including batteries)
• Has a height-adjustable seat.

Electrically power-assisted cycles

An electrically power-assisted cycle has a maximum continuous rated power of 250 watts. This power output must be: 

• Progressively reduced as the bicycle’s speed increases beyond 6km/h
• Cut off when the bicycle reaches a speed of 25km/h; or the rider stops pedalling and the travel speed exceeds 6km/h.

Victorian requirements

The following information has been sourced from Vic Roads:

Power assisted bicycles are likely to have similar performance characteristics to pedal powered bicycles so the same road rules apply. These types of power assisted bicycles are not required to be registered nor the rider required to be licensed.

Definition of a power assisted bicycle

Power assisted bicycles have two definitions in Victoria:

A bicycle with one or more auxiliary motors attached which has a combined maximum ungoverned continuous rated power output not exceeding 200 watts.

An electrically power-assisted cycle (EPAC). These are pedal cycles with an electric motor that has a maximum continuous rated power of 250 watts. The power-assistance progressively reduces as the speed increases and cuts off once a top-speed of 25 kilometres per hour is reached. EPACs require the rider to pedal to access the power. 

Power assisted bicycles that meet the above definition are allowed to be ridden in Victoria as they are classed as bicycles.

What is an EPAC?

An EPAC (formerly known as a Pedalec) is a type of power assisted bicycle equipped with one or more auxiliary propulsion motors. It allows a maximum power of 250 watts, with a safeguard allowing for power assistance only when the bicycle is travelling at less than 25km/h and the rider is pedalling. This means that the rider must pedal to obtain help from the auxiliary motor(s) and cannot simply be propelled by the motor alone. Note: The motor may operate without the rider pedalling up to a speed of 6km/h.

An EPAC is a safe alternative mode of transport to a manual bicycle or passenger car. An EPAC has power assistance that allows a bicycle rider to travel further and ride with less effort. 

What is not a power assisted bicycle?

A motorised bicycle is not classed as a bicycle if: 

• the motor is not an auxiliary source of power (a person must still be able to propel the bicycle via pedals without the motor operating).
• the motor's power output exceeds 200 watts (whether or not the motor is operating) unless it is an EPAC.

Updating e-bike requirements in Australia

E-bikes offer many social, economic, health and environmental benefits. Glow Worm Electric Bikes believe these benefits can be more fully realised by updating Australian speed limit regulations for e-bikes to be in line with those in other countries. As such, we support efforts by organisations such as Bicycle Industries Australia to advocate for increasing the e-bike speed limit to 32 km/h in Australia.  

Frequently asked questions 

Choosing an e-bike

How do I know if an e-bike is right for me?

Start by reading our e-bike guide above and asking yourself the questions in the ‘Choosing the right e-bike’ section. View our range and test ride several options at either our Marrickville (Sydney) or Collingwood (Melbourne) stores. Glow Worm also offers the option to rent an e-bike,and then choose to buy it or return it after a minimum rental period.

Which is better: a hub motor or mid-drive motor?

Each type of motor has its own pros and cons. The best way to answer this question is to test ride both types! That being said, mid-drive motors are increasingly becoming the most common technology, with hub motors still used on entry-level bikes or where a mid-drive motor isn’t suited to a bike frame.

Can I convert my non-e-bike to an e-bike?

A non-electric bike can be converted to an e-bike using either a hub motor or mid-drive conversion kit. These were used widely when the price of off-the-shelf e-bikes was much higher than today. Off-the-shelf e-bikes are now much more affordable, so converting a non-electric bike to an e-bike is not necessarily a more cost-effective option. Nonetheless, there may be situations where an e-bike conversion is suitable, including if the bike to be converted is rare or has sentimental value, you enjoy a DIY project, or you would like a particular motor or battery size for your bike. Glow Worm Electric Bikes can supply and install Bafang e-bike conversion kits.

Are e-bikes available for kids?

Most manufacturers do not make e-bikes for children, though some are starting to make 24-inch wheel e-mountain bikes suited to teenagers. Larger children or teenagers may be able to ride folding and compact e-bikes with 20-inch. It is particularly important that children are already confident cyclists and are familiarised with how to safely ride an e-bike.

Can I buy a second-hand e-bike?

Glow Worm sells some refurbished and ex-demo e-bikes. Buying a second-hand e-bike off Gumtree or eBay has its risks, as electrical issues may be difficult to see or feel. A second-hand battery may also have reduced storage capacity compared to when new, but this can only be determined with a long test ride. If looking at used e-bikes, be wary of cheap, heavily ridden and poorly serviced e-bikes previously used for food delivery.

Safety and regulations

Are e-bikes legal?

The laws governing e-bikes vary by state in Australia. Because Glow Worm Electric Bikes has stores in New South Wales and Victoria, we guarantee that all bikes we sell comply with the laws in these states and are road legal. Laws in other states or overseas may differ and should be checked before purchasing an e-bike that will be ridden on public roads in these jurisdictions. E-bikes from unknown manufacturers purchased online may not even be road legal in Australia. This can get you into all sorts of trouble if you damage property or injure someone whilst riding.

Are e-bike batteries safe?

Good quality e-bike batteries use well-developed technology that has also been developed and tested for decades in applications such as phones, laptops and electric cars. While batteries present some fire risks, these can be minimised through correct handling and storage of the battery in line with the manufacturers recommendations.

Riding an e-bike

How does an e-bike feel to ride compared to a non-electric bike?

An e-bike feels very similar to a non-electric bike, only you can put in less effort! The power delivered by a mid-drive motor is generally smoother than that delivered by a hub motor and the weight distribution will feel closer that of a conventional bike.

What is the range of an e-bike?

The range of an e-bike depends a lot on the battery size, the weight of the bike, rider and cargo, the terrain (whether hilly or flat), as well as the level of motor assistance selected by the rider. Most e-bikes have a range of 30-150 km depending on these factors. Riding on the highest power assist level in a hilly area might get you closer to 30 km of range, whereas riding on the lowest level in a flat area might allow you to reach over 100 km of range. Some e-bikes fitted with two Bosch batteries may provide over 200 km of assistance!

How much do e-bikes weigh?

Most E-bikes weigh about 22-27 kg, with some road e-bikes weighing as little as 11 kg. The additional weight is largely as a result of the battery and motor. Weight is an important consideration if the bike will need to be lifted up stairs, transported in a car or on public transport.

Can I ride an e-bike with the motor turned off, like a normal bike?

Yes, but it won’t be a pleasant ride due to the additional weight. In the event that you drain the battery, you can still ride the bike home. Higher-end e-bike systems conserve some of the battery for the lights and display if there is not enough for the motor. You may find a lightweight road e-bike that can be ridden with the motor turned off, and some (such as Focus-branded e-bikes) have a single motor and battery unit that can be removed, allowing the bike to be used as a non-electric road bike.

Should I use the gears?

Yes! Whilst it may be tempting to minimise gear shifting and rely mostly on the motor, this will mean you will spend most of the time riding in only one or a small number of gears. Riding in this way concentrates wear on those gears and will mean your drivetrain components (particularly the chain and cassette) will require replacing more often, adding to the cost of servicing the bike. Riding in this way also increases the likelihood of gear slipping if the drivetrain becomes too worn before it can be replaced. On a mid-drive bike, using the full range of gears as you would on a non-electric bike allows you to get more torque from the motor, which assists with hill climbing and carrying heavy loads.

Are e-bikes waterproof?

E-bikes can be ridden in the rain, but are not designed to be left outside in the rain for several hours or days. If the bike needs to be kept outside, consider using a waterproof bike or motorcycle cover. The electrical components of an e-bike should never be submerged in water (e.g. by riding through a deep creek crossing) or washed with a high-pressure hose.

Batteries

What battery size should I get?

The ‘size’ of a battery refers to its electrical storage capacity, measured in units of either watt-hours (Wh) or amp-hours (Ah). E-bike batteries are typically in the range of 10-20 Ah, or about 400-600 Wh. Most are designed to provide 36 volts when fully charged. The range that a battery can power an e-bike for depends a lot on the weight of the rider, bike and cargo, as well as the level of power assistance used by the rider. Most e-bikes have a range of 30-150 kmdepending on these factors. Larger batteries will give you more range, but will take longer to charge and result in a heavier bike (this is important if the bike needs to be lifted regularly). Most off-the-shelf e-bikes come with one option of battery size, but it is possible to swap for a larger battery.

How long does an e-bike battery take to charge?

Charging an e-bike battery takes about 2-6 hours, which means a full charge can easily be achieved overnight or during a work day. Actual charge times depend on the type of charger used (standard or fast charge) and the size of the battery.

Can I take my e-bike battery off the bike?

Yes. The battery can be removed with a unique key provided with the bike and then charged off the bike if the bike can’t be positioned near a power point.

How long does an e-bike battery last before it can’t be used?

Batteries generally last between 3-5 years, or about complete charge and discharge cycles. By this point, they have usually lost about 40% of their usable storage capacity or start to experience other issues, such as rapid decline in voltage whilst riding. Battery degradation occurs naturally over time due to irreversible changes to the chemical components of the battery cells. Buying an e-bike with a battery that can handle about 40% more than your normal ride distance ensures that you will never have to drain the battery, and it will still be able to provide the range you need as it loses capacity with age.

Batteries last longer if they are handled with care, used regularly instead of stored for long periods (on the order of several months), kept away from extreme hot or cold, not kept for too long fully charged with the charger plugged in, and not allowed to completely drain. The ideal charge state to keep a battery is around 20-80% (determined from charge display on the battery or handlebars), which means using the bike shortly after fully charging and avoiding completely draining the battery. 

How can I take care of my battery?

Follow these simple guidelines:

• All lithium-ion batteries contain chemical components that, under some circumstances, can pose a fire risk. Charge your battery in an uncluttered, dry, well-ventilated area away from flammable materials and direct sunlight. Ensure your smoke alarms are in good working order.
  
  
• Minimise the time that your battery is fully charged, as this is when it is most ‘stressed’. This can be done by charging every few days if you can get by without charging every day or by using a powerpoint timer so your battery is not left charging any longer than necessary.
  
  
• Your battery will last longer if you avoid regularly letting it get below 20% charge or above 80% charge for long periods. As above, it’s OK to fully charge a battery if you are using it soon after.
  
  
• Keep your battery charged at no more than 80% if you are not using the bike for a month or more. If you are not going to use your bike for a period of more than a year, consider selling it or lending it to a friend to use, as batteries don’t like to rest for too long! Regular riding is the best way to ensure your battery stays in great condition.

Can batteries be recycled?

An e-bike battery can be disposed of in a safe and environmentally responsible way, and possibly have some of its components recycled. The best way to ensure your e-bike battery is responsibly disposed of or recycled is to take it back to the dealer where you bought the bike. Whilst lithium-ion battery recycling is a relatively new process, it is becoming increasingly common as these batteries become more widely used.

Servicing and maintenance

How often should I have my e-bike serviced?

We recommend that a regularly used e-bike be fully serviced at least annually by a professional mechanic. This service will include a comprehensive inspection and clean, adjustment, repair and lubrication of parts, replacement of worn parts, testing of electrical systems, safety check and test ride.

An e-bike should be booked in for a service sooner if you are experiencing specific issues, such as electrical problems, weak braking or braking noise, difficulties changing gears or repeat tyre punctures. 

What maintenance can I do on my e-bike?

Regular bike maintenance is as simple as A-B-C: air, brakes and chain. See our section on ‘Owning an e-bike’ in our e-bike guide.

Warranty

What is the warranty on my e-bike?

Whilst warranties differ between manufacturers, e-bikes made by well-known manufacturers and purchased through reputable retailers (such as Glow Worm Electric Bikes!) come with at least a one-year warranty on electrical parts and a two-year warranty on the bike frame. Ezee branded bikes bought from Glow Worm have a two-year electrical warranty and six-year frame warranty.

How do I know the bike manufacturer will still be around to provide replacement parts or honour the warranty on my bike?

It is best to stick with bike brands that use electrical components made by reputable manufacturers, such as Bosch, Shimano, Bafang, Das-Kit and Ezee. These manufacturers have been around for decades (long before e-bikes became common) and are a more reliable choice if you intend on being a long-term e-bike user. Buying a cheap e-bike online that has been made by a relatively unknown manufacturer comes with the risk that you will not be able to obtain technical support, order spare parts, or make a refund or warranty claim.

How to Choose an Ebike

October 13,

Choosing an ebike can feel overwhelming in such a rapidly growing industry, but focusing on a few key factors can simplify the process.

For starters, consider your riding needs, such as commuting, off-roading, or leisurely rides, as well as the bike's motor power, battery range, and comfort features. Evaluating these elements will help you find the perfect ebike that matches your lifestyle and preferences.

Let’s see what else to look for when comparing ebikes:

1. 10 Things to Know Before Buying an Ebike

2. 8 Types of Ebikes

3. What Are the Classes of Ebikes?

3a. What Is the Best Class 1 Ebike?

3b. What Are the Best Class 2 Electric Bikes?

3c. What Are the Best Class 3 Electric Bikes?

4. How to Buy an Ebike: Online vs. In-Store

4a. Pros of Buying an Ebike Online

4b. Cons of Buying an Ebike Online

4c. Pros of Buying an Ebike In-Store

4d. Cons of Buying an Ebike In-Store

4e. Best Electric Bike for Adults

4f. Best Ebike for the Money

4g. Best Pedal Assist Bike

10 Things to Know Before Buying an Ebike

There are several key factors commonly used to evaluate how to choose an ebike. While knowing what style of riding you want to do will help you know what to look for in an electric bike, here are 10 things to know before buying an ebike.

1. How Much Does the Average Ebike Cost?

Before shopping for an ebike, set a budget to keep your options focused. Ebikes range from under $1,000 to $10,000 and beyond, so knowing your limit helps you make a confident choice. Aventon offers high-quality ebikes at affordable prices, even featuring the first sub-$1,000 model highlighted by Bicycling Magazine.

As the ebike market grows, it’s important to choose bikes with quality components at the right price. If you’re unsure about costs, check for state or county rebates that make ebikes more affordable and support a sustainable future.

2. What Are Important Features on an Electric Bike?

When shopping for an electric bike, it's important to understand the key features that can affect your riding experience. From motor power and battery range to frame style and braking systems, each component plays a role in determining the bike's performance, comfort, and suitability for your needs.

Knowing which features to prioritize will help you find the perfect ebike for commuting, leisure, or adventure riding.

1. 1. Motor: The motor determines the power and performance of your ebike. Motors typically range from 350 watts to 750 watts. Higher-wattage motors offer more power for climbing hills and reaching faster speeds, but they may also drain the battery faster.

2. 2. Battery: The size and quality of the battery affect your range (how far you can ride on a single charge). Look for batteries with higher capacity (measured in watt-hours, or Wh) if you plan to ride long distances. Some ebikes also offer removable batteries, which makes it easier to charge and extend your range with a secondary battery.

3. 3. Pedal assist and throttle: Pedal assist provides a boost while you're pedaling, helping to reduce effort. Most ebikes have multiple levels of pedal assist so you can adjust how much assistance you get. A throttle allows you to ride without pedaling at all, which can be useful for short breaks or quick accelerations.

4. 4. Frame style: Electric bikes come in step-over and step-through frame styles. Step-over frames are more traditional and often used for performance or rugged terrain. Step-through frames are more accessible, making it easier to get on and off the bike—ideal for commuting and casual riding.

5. 5. Brakes: Electric bikes are heavier and faster than traditional bikes, so strong brakes are essential. Hydraulic disc brakes provide better stopping power and are more reliable, especially in wet conditions, compared to mechanical brakes.

6. 6. Gears and drivetrain: The number of gears affects how well your bike handles different terrains. More gears give you greater control, especially on hills or in varying conditions. Some ebikes have simple single-speed setups, while others feature multi-speed drivetrains for versatile riding.

7. 7. Suspension: If you plan to ride on rough or uneven terrain, front or full suspension can make your ride smoother by absorbing shocks and bumps. Commuters who stick to smoother roads may prefer a lighter, non-suspension bike.

8. 8. Display and connectivity: A good display lets you monitor key information like speed, battery life, and pedal assist level. Some ebikes come with app connectivity, offering route tracking, ride statistics, and even social sharing.

9. 9. Safety features: Built-in lights, turn signals, and reflectors are critical for riding in low-light conditions and urban areas. Turn signals can enhance road safety by helping you communicate your movements to other drivers and cyclists.

10. 10. Weight: The total weight of the bike affects handling, portability, and how easy it is to ride without assistance. Lightweight ebikes are easier to maneuver, while heavier models may offer more stability and durability.

3. What’s the Motor Power of an Electric Bike?

Ebike motor power is a key factor that determines the performance and capabilities of an electric bike.

Here’s an overview of what to consider:

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• • • ✓ 350-watt motors: Commonly found on ebikes in regions with stricter regulations, 350-watt motors, such as Aventon’s Soltera.2, are suitable for flat terrain and light commuting. They provide enough power for casual riders.

  • ✓ 500-watt motors: A step up from 350 watts, Aventon’s 500-watt motor ebikes offer more power for tackling moderate hills and carrying extra weight. They’re popular among riders who need a bit more boost for longer commutes or varied terrain.

• ✓ 750-watt motors: Ideal for more demanding rides, Aventon’s 750-watt motor ebikes provide strong acceleration and better performance on steep hills or off-road trails. This power level is common in the U.S. and is favored by those who want a versatile and robust ebike.

• ✓ 1,000-watt+ motors: For maximum power, 1,000-watt and higher motors deliver high speeds and excellent hill-climbing ability. These motors are best for off-road adventures, heavy-duty use, or riders who need the most powerful boost available. However, they may not be street-legal in some areas due to speed and power limits.

4. How Safe Are Electric Bikes?

Electric bikes are generally safe to ride, but like any mode of transportation, safety depends on how you use them and the precautions you take. Here are some key considerations:

1. 1. Quality of components: High-quality ebikes, such as those from Aventon, are built with reliable components, including robust brakes, durable frames, and efficient motors. This contributes to a safer, more controlled ride.

Aventon ebikes and their electrical components, including the batteries, are TUV-certified in compliance with the UL standard. TUV is a universally accepted safety certification and has been acknowledged by OSHA in compliance with UL standards.

2. 2. Speed and control: Electric bikes can reach higher speeds than traditional bicycles, which can be thrilling but requires caution. It’s essential to be aware of your speed, especially in crowded areas, and use appropriate settings for different terrains.

3. 3. Braking systems: Strong brakes are crucial on an ebike due to its added weight and speed. Many ebikes, including Aventon models, come equipped with hydraulic disc brakes, providing better stopping power and reliability, particularly in wet conditions.

4. 4. Visibility and lighting: Many ebikes are equipped with built-in lights and reflectors to enhance visibility in low-light conditions. Some models, like Aventon’s, also feature integrated turn signals, which are an added safety feature for urban commuting.

5. What Are the Different Types of Ebike Sensors?

There are two types of sensors that can be found on an ebike: cadence sensor or torque sensor.

Cadence sensor: A cadence sensor engages when a rider begins pedaling. It then sends a prescribed amount of power to the motor that propels the rider’s momentum forward until it reaches its maximum output.

Torque sensor: Considerably more intuitive than its cadence counterpart, torque sensor ebikes recognize the amount of pressure placed in the rider’s pedaling and match it, creating a smoother, more natural riding experience. This can ultimately conserve battery life and extend riding range.

6. Which Battery Type Is Best for Ebikes?

While there are many types of ebike batteries, the most popular and commonly used are lithium-ion batteries. Lithium-ion batteries are known for their high energy density, long lifespan, and lightweight design. They charge quickly and provide consistent power, making them ideal for daily use.

Furthermore, ebike batteries made from reputable brands, such as LG and Samsung cells, are considered the highest quality for top-performing ebikes. Aventon’s batteries are made with LG or Samsung cells depending on which model you choose.

7. How Long Can an Ebike Battery Last?

The lifespan of an ebike battery can vary depending on factors such as usage, maintenance, and the type of battery. Typically, a high-quality ebike battery will last between 500 and 1,000 full charge cycles, which translates to about three to five years of regular use.

However, proper care—such as avoiding extreme temperatures, not fully draining the battery, and using the correct charger—can help extend its life. Over time, you may notice a gradual decrease in range, indicating that the battery’s capacity is slowly diminishing.

A balance of battery range and weight ensures long distances on a single charge without compromising on speed. This achieves maximum speed with safe, controlled handling, blending convenience, usability, and performance efficiently.

8. How Long Is the Average Ebike Warranty?

High-quality components (gears, brakes, suspension) improve ride comfort, safety, and longevity. Look for ebike brands that offer name-brand components, such as TEKTRO mechanical and hydraulic brakes as well as Shimano derailleurs.

Ebike warranties provide peace of mind by covering potential defects in materials or workmanship. Most warranties range from one to two years, covering the frame, motor, and battery, while some manufacturers offer extended options. Aventon’s warranty on Aventon-manufactured products has a lifespan of up to two years.

Understanding the warranty terms is important, as it ensures your investment is protected and gives you confidence in your ebike's longevity.

9. Does the Ebike Frame Make a Difference?

Yes, the frame of an ebike significantly impacts its performance, durability, and ease of use. The strength, weight, and design of the frame, along with the materials used (such as aluminum, steel, or carbon fiber), influence how the bike handles, its longevity, and how comfortable it is to ride.

Most ebikes today use aluminum alloy frames because it's lightweight and strong, but options like steel and carbon fiber are becoming more popular. The choice of frame material, combined with the size of the motor and battery, affects the bike’s overall weight and how it performs on the road.

Additionally, ebike frames come in two main styles: step-over and step-through.

Step-over frames: These have a traditional high top tube that requires the rider to swing their leg over to mount the bike. This frame style is common in road, mountain, and performance ebikes. It's ideal for more aggressive riding, rough terrain, or higher speeds, offering a rigid and sturdy structure.

Step-through frames: These have a lower or absent top tube, allowing riders to easily "step through" the frame when getting on and off the bike. Step-through frames are perfect for commuters, casual riders, and anyone who prioritizes comfort and ease of use, especially those with limited mobility or those carrying heavy cargo.

In short, if you're looking for comfort and convenience, a step-through frame is likely the best option. However, if you're focused on performance and a traditional bike feel, a step-over frame might be more suitable.

Explore Aventon’s step-through ebikes | Explore Aventon’s step-over ebikes

10. What Maintenance Does an Ebike Require?

Do ebikes require much maintenance? In short, yes. Maintaining your ebike is essential for keeping it in top condition and ensuring a long lifespan. Electric bikes require the same maintenance as an acoustic bike plus its electrical components. Consider some of the following key tips:

1. 1. Regular cleaning: Keep your ebike clean by wiping it down after rides, especially if you've been on muddy or wet trails. Avoid using high-pressure water, as it can damage electrical components.

2. 2. Battery care: Charge your battery regularly and store it in a cool, dry place when not in use. Avoid letting it completely drain, and check for any signs of damage or wear.

3. 3. Tire pressure: Check your tire pressure often to ensure a smooth ride and prevent flats. Properly inflated tires also improve battery efficiency and overall performance.

4. 4. Brake inspection: Regularly inspect your brakes for wear and tear. Ensure that brake pads are not worn down and that the braking system is functioning properly. Adjust or replace components as needed.

5. 5. Chain and drivetrain: Lubricate the chain and drivetrain regularly to prevent rust and ensure smooth operation. Keep these parts clean to avoid dirt buildup that can cause premature wear.

6. 6. Software updates: If your ebike has a digital display or other smart features, check for software updates that may improve performance or add new features.

8 Types of Ebikes

While knowing what to look for before purchasing an ebike is important, there are various types of ebikes to consider, each of them designed for specific riding uses and experiences:

1. 1. Commuter electric bikes: Designed for urban environments and daily commutes, commuter ebikes often feature comfortable seating positions, integrated lights, and fenders for practicality in city conditions.

2. 2. Electric mountain bikes (eMTBs): Electric mountain bikes are designed for off-road use with features like suspension systems, durable tires, and powerful motors to handle rough terrain. They're divided into subcategories like cross-country, all-mountain, and downhill, depending on the specific type of mountain biking they're designed for.

3. 3. Lightweight electric bikes: Built for speed and efficiency on paved roads, lightweight ebikes often feature aerodynamic designs. They're ideal for long-distance rides and cycling enthusiasts looking for a little assistance.

4. 4. Cargo electric bikes: Cargo electric bikes are designed to carry heavy loads and often have a longer wheelbase to accommodate cargo space either in the front or back. They're ideal for transporting groceries, goods, or even children.

5. 5. Folding electric bikes: Perfect for those with limited storage space or commuters who use multiple modes of transport. Folding electric bikes can be easily folded down to a compact size for carrying on public transport or storing at home or work.

6. 6. Fat-tire electric bikes: Equipped with wide tires for stability and traction on challenging surfaces like sand, snow, or mud. Fat-tire ebikes are versatile for adventure riding in various terrains.

7. 7. Step-through electric bikes: Featuring a low or no crossbar, step-through ebikes provide easier mounting and dismounting, making them accessible for riders wearing skirts or those with limited mobility.

8. 8. Cruiser electric bikes: Cruiser electric bikes are designed for casual riding with an emphasis on comfort. These bikes often have plush seats and an upright riding position. Plus, they are easy to handle and perfect for leisurely rides around the neighborhood or park.

What Are the Classes of Ebikes?

Ebikes are categorized into three different classes based on the level of motor assistance, primarily due to regulations. This three-class system is widely recognized by bike manufacturers, state and local governments, and other organizations. Understanding which ebike class suits your needs is crucial in guiding your decision-making process.

Here are a few options to consider when looking for an ebike in a desired ebike class.

What Is the Best Class 1 Ebike?

When it comes to choosing the best class 1 ebike, it's essential to find a balance between performance, comfort, and versatility. Class 1 ebikes, equipped with pedal-assist only and a maximum speed of 20 mph, are perfect for riders seeking a boost without compromising on the traditional cycling experience.

Whether you’re commuting or tackling trails, finding the right model can make all the difference in your ride. Learn more about Aventon’s class 1 ebikes below to help you decide which one is right for you.

Ramblas

The Ramblas is an electric mountain bike and is the best class 1 ebike thanks to its powerful mid-drive motor with 750 watts of peak output. The large battery capacity gives you a range of up to 80 miles without having to pull out the charger.

With a top speed of 20 miles per hour, a Rockshox front suspension fork with 130mm of travel, and S Maxxis Rekon tires, this class 1 ebike can be ridden on most trails, letting you discover new terrain.

Highlighted Specs:

• ✓ Max speed: 20 mph
• ✓ Battery range: Up to 80 miles
• ✓ Torque sensor: Yes
• ✓ Payload: 300 lbs
• ✓ Warranty: Two-year warranty
• ✓ Throttle: No
• ✓ Price: $2,899 MSRP

Find a bike shop near me | Check out available class 1 ebikes

Soltera.2

One of the best class 2 electric bikes is the Soltera.2, which features a top speed of 20 mph, a thumb throttle, and four levels of pedal assist. This lightweight road bike weighs 46 pounds and has a Shimano 7-speed derailleur for smooth gear shifting. A torque sensor matches power from the 350-watt rear-hub-drive motor to your pedaling efforts for a natural-feeling ride.

Highlighted Specs:

• ✓ Max Speed: 20 mph
• ✓ Battery range: Up to 46 miles
• ✓ Torque sensor: Yes
• ✓ Payload: 300 lbs
• ✓ Warranty: Two-year warranty
• ✓ Throttle: On demand
• ✓ Price: $1,199 MSRP

Find a bike shop near me | Check out available class 2 ebikes

Sinch.2

The Sinch.2 is a class 2 folding ebike reaching maximum speeds of 20 mph and offering a thumb throttle and four levels of pedal assist. The powerful motor delivers 500 watts of sustained power and 750 watts of peak output. It comes with fenders and a rear rack that can hold 55 pounds, and the folding frame is easy to store. Plus, the handlebars are adjustable for a custom-fit ride.

Highlighted Specs:

• ✓ Max speed: 20 mph
• ✓ Battery range: Up to 55 miles
• ✓ Torque sensor: Yes
• ✓ Payload: 300 lbs
• ✓ Warranty: Two-year warranty
• ✓ Throttle: Throttle on demand
• ✓ Price: $1,699 MSRP

Find a bike shop near me | Check out available class 2 ebikes

Abound

The Abound is a cargo ebike with a payload capacity of 440 pounds and a powerful 750-watt motor. It has a top speed of 20 mph, an on-demand thumb throttle, and four pedal assist modes. Other features include a heavy-duty rear rack that can carry up to 143 pounds, a front suspension fork with 50mm of travel, and hydraulic disc brakes.

Highlighted Specs:

• ✓ Max speed: 20 mph
• ✓ Battery range: Up to 50 miles
• ✓ Torque sensor: Yes
• ✓ Payload: 440 lbs
• ✓ Warranty: Two-year warranty
• ✓ Throttle: Throttle on demand
• ✓ Price: $1,999 MSRP

Find a bike shop near me | Check out available class 2 ebikes

What Are the Best Class 3 Electric Bikes?

Class 3 electric bikes are known for their higher speeds and powerful performance, making them an excellent choice for those looking to cover more ground quickly. With pedal assist speeds of up to 28 mph, these ebikes are perfect for commuters, fitness enthusiasts, and anyone who enjoys a faster ride.

Learn more about Aventon’s Class 3 ebikes below to help you decide which one is right for you.

Aventure.2

The Aventure.2 is the best class 3 fat tire electric bike. A powerful 750-watt motor and the durable frame can carry up to 400 pounds at top speeds of 28 mph. Four pedal assist modes, a thumb throttle, and 8-speed Shimano derailleur give you optimal control over gearing and speed. A front suspension fork with 80mm of travel, 4-inch fat tires, and a torque sensor make the ride enjoyable, no matter how fast you go.

Highlighted Specs:

• ✓ Max speed: 28 mph
• ✓ Battery range: Up to 60 miles
• ✓ Torque sensor: Yes
• ✓ Payload: 400 lbs
• ✓ Warranty: Two-year warranty
• ✓ Throttle: Throttle on demand
• ✓ Price: $1,999 MSRP

Find a bike shop near me | Check out available class 3 ebikes

Level.2

The Level.2 comes out of the box as a class 2 ebike, but with the Aventon app you can unlock it to a class 3 ebike with top speeds of 28 mph. A 500-watt motor and five pedal assist levels power your commute. A front suspension fork smooths out the ride with 65mm of travel, and the backlit LCD display makes it easy to keep track of your riding distance and battery life.

Highlighted Specs:

• ✓ Max speed: 28 mph
• ✓ Battery range: Up to 60 miles
• ✓ Torque sensor: Yes
• ✓ Payload: 300 lbs
• ✓ Warranty: Two-year warranty
• ✓ Throttle: Throttle on demand
• ✓ Price: $1,899 MSRP

Find a bike shop near me | Check out available class 3 ebikes

Pace 500.3

With top speeds of 28 mph, four pedal assist modes, and an on-demand thumb throttle, the Pace 500.3 is one of the best class 3 ebikes. The upright step-through frame is easy to mount and provides a comfortable riding position. Features like turn signals, puncture-resistant tires, and an adjustable stem make switching lanes and cruising bike paths more fun.

Highlighted Specs:

• ✓ Max speed: 28 mph
• ✓ Battery range: Up to 60 miles
• ✓ Torque sensor: Yes
• ✓ Payload: 300 lbs
• ✓ Warranty: Two-year warranty
• ✓ Throttle: Throttle on demand
• ✓ Price: $1,799 MSRP

Find a bike shop near me | Check out available class 3 ebikes

How to Buy an Ebike: Online vs. In-Store

Choosing between buying an ebike online or in-store can be a tough decision. Both options offer unique benefits, whether it's the convenience of online shopping or the test rides and hands-on experience of visiting a store. Understanding the pros and cons of each can help you make the best choice for your needs.

Pros of Buying an Ebike Online

1. 1. Convenience: Shop anytime from the comfort of your home.

2. 2. Wider selection: Access more brands and models not available locally.

3. 3. Price comparisons: Easily compare prices and find deals.

4. 4. Customer reviews: Read reviews from other buyers to inform your decision.

5. Direct delivery: Have the ebike shipped directly to your door.

Cons of Buying an Ebike Online

1. 1. No test rides: You can't try the bike before buying.

2. 2. Assembly required: You may need to assemble the bike yourself.

3. 3. Return hassles: Returning a bike can be more complicated and costly.

4. 4. Limited support: Online purchases may come with less personalized customer support.

5. Shipping delays: Delivery times can vary, and you might face delays.

Pros of Buying an Ebike In-Store

1. 1. Test rides: Try before you buy to find the perfect fit.

2. 2. Expert advice: Get personalized recommendations from knowledgeable staff.

3. 3. Immediate availability: Take your ebike home the same day.

4. 4. Professional assembly: Bikes are assembled and tuned by professionals.

5. Post-purchase support: Easy access to maintenance and customer service.

Cons of Buying an Ebike In-Store

1. 1. Limited selection: Fewer brands and models to choose from.

2. 2. Higher prices: In-store prices may be higher due to overhead costs.

3. 3. Location dependent: Availability depends on proximity to bike shops.

4. 4. Potential pressure: Sales tactics might pressure you into a quick decision.

5. 5. Limited store hours: Shopping is restricted to store operating hours.

In the end, the choice between online and in-store ebike shopping comes down to what matters most to you—whether it's the convenience and variety of online options or the personalized service and immediate satisfaction of an in-store purchase.

By weighing the pros and cons, you can confidently choose the buying method that best suits your lifestyle and ensures you ride away on the perfect ebike for your needs.

As you continue your search for the perfect ebike, consider the following ebike options for everyday riding, commuting, or cruising.

Best Electric Bike for Adults: Level.2

The Level.2 is the best commuter bike for adults. It can reach maximum speeds of 28 mph and fits most adults between 4’11” and 6’1” tall. Pre-installed fenders keep your ride clean and dry, while a sturdy rear rack gives you options to carry a small child or gear to the office.

Highlighted Specs:

• ✓ Max speed: 28 mph
• ✓ Battery range: Up to 60 miles
• ✓ Torque sensor: Yes
• ✓ Payload: 300 lbs
• ✓ Warranty: Two-year warranty
• ✓ Throttle: Throttle on demand
• ✓ Price: $1,899 MSRP

Find a bike shop near me | Check out available commuter ebikes

Best Ebike for the Money: Soltera.2

The Soltera.2 is the best ebike for the money, with its $1,199 MSRP. This budget ebike comes with plenty of features, including integrated turn signals, a full-color backlit LCD display, and four levels of pedal assist. The aerodynamic frame provides agile movement, while a 9.6-amp-hour battery lets you ride up to 46 miles on a single charge.

Highlighted Specs:

• ✓ Max Speed: 20 mph
• ✓ Battery range: Up to 46 miles
• ✓ Torque sensor: Yes
• ✓ Payload: 300 lbs
• ✓ Warranty: Two-year warranty
• ✓ Throttle: On demand
• ✓ Price: $1,199 MSRP

Find a bike shop near me | Check out affordable electric bikes

Best Pedal Assist Bike: Pace 500.3

The Pace 500.3 is the best pedal assist bike with four modes (Eco, Tour, Sport, and Turbo). A 500-watt motor gives you a boost to cruise up steep hills, and the Shimano 8-speed drivetrain lets you switch gears smoothly. A 614-watt-hour battery offers a range of up to 60 miles, and hydraulic disc brakes offer firm bite when you’re ready to stop and take a break.

Highlighted Specs:

• ✓ Max speed: 28 mph
• ✓ Battery range: Up to 60 miles
• ✓ Torque sensor: Yes
• ✓ Payload: 300 lbs
• ✓ Warranty: Two-year warranty
• ✓ Throttle: Throttle on demand
• ✓ Price: $1,799 MSRP

Find a bike shop near me | Check out available pedal assist ebikes

Enjoy the Ride

Ebikes are quickly becoming a new standard of transportation in cities around the world. If you’re considering buying an ebike but aren’t sure where to start, contact Aventon today or one of our 1,800+ bike shops using the dealer locator.

Our customer service representatives are standing by to answer any questions you might have about electric bikes to make the decision-making process as easy as possible.

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